With C2SMS Virtual Receptionist, you get a telephone number where your customers can call 24×7.
Customer will listen to a welcome message about your company and can press 1,2,3 etc. to connect to the concerned person.
Calls of each extension will be forwarded to pre assigned phone/mobile number At a low price,
You can project the image of a professional company and never worry about losing important leads.
With C2SMS Virtual Receptionist, the callers can be diverted to multiple departments. Even if the office is small it gives the impression of a bigger company.
C2SMS provides normal landline number to offer personalized automated greetings to callers and direct them through a network of extensions.
Upload your own business greeting or we can arrange a professionally recorded greeting for a professional first impression.
C2SMS Music on Hold service allows you to choose from among a wide range of music tracks to play to callers on hold.
Call recording is great for Consultants, Lawyers, Real Estate Agents, and other professionals looking to record contractual conversations.
Transfer your calls, no matter where you are in entire India. System will transfer/forward IVR calls to your available customer Representative.
C2SMS makes sure that all calls are answered. Our solution can handle multiple calls simultaneously and without keeping the phone lines busy.
To keep you well informed you receive SMS and email notification of calls received on your C2SMS Virtual Receptionist number.
You can block unwanted numbers using our call blocking feature. You can white list blocked number anytime by login to your account.
In a small business or a start-up, you cannot afford to miss any call or answer calls. With the 24/7 C2SMS Virtual Receptionist you would never need to miss a phone calls.
Cloud based panel allows you to check real time report of Calls, call forward, answered and missed calls.
Utilizing our Virtual Receptionist services with our Web Panel access has proven to be an excellent business solution combination.
Using IVR you can play a welcome greeting as soon as the call connects. Inform them of the average call waiting time and other useful information.
Virtual receptionist can replace your human receptionist. This saves manpower training and operational costs.
Monitor and record all the customer calls. This will help you in improving customer experience, training agents, and more.
All calls are secured through BASIC authentication on HTTPS. 128-bit SSL encryption is provided for added security.
Calls get distributed across agents depending on the pre-set distribution conditions. The distribution can be sequentially, randomly or according to a priority
Reach us and we are happy to help you. C2SMS customer support team is available over email and phones and assures faster resolutions to your queries.
In a small business or a start-up, you cannot afford to miss any call or answer calls. With the 24/7 C2SMS Virtual Receptionist you would never need to miss a phone calls.
It’s a cloud based solution.No hardware required in you office for setup.
You can view reports on the calls you receive and time spent on each call. By logging into your account, you can instantly view the number of calls received and live connected calls.
You can block unwanted numbers using our call blocking feature. You can white list blocked number anytime by login to your account.
We Are Trusted By
C2SMS is among leaders in Cloud Communications Services. We are presently hosted various cloud based services, Bulk SMS, API, Cloud Telephony
What is bulk messaging? How does bulk SMS help your business?
Bulk SMS also referred as bulk messaging simply means sending out a large number of SMS for delivery to targeted mobile numbers. A good bulk SMS Service provider will make the process of sending out these many messages easy with the click of a button. Bulk SMS helps businesses and enterprises to send out important information to their customers. Bulk messaging is widely used for transactions, promotions and mobile marketing.
What’s the difference between transactional and promotional SMS?
Transactional SMS are those that the users have opted to receive and they are usually generated by machine/API whereas promotional SMSs are bulk messages not specific to optin users.
What are the benefits of bulk SMS for business?
Most businesses usually look for cheap bulk messaging, free bulk SMS or cheap SMS Service provider in India. What they don’t realize is bulk messaging by default is less expensive than any other medium of transactional or promotional communication. The following are the benefits of messaging that’s how business can use bulk SMS services–
How to choose the best bulk messaging partner?
A good messaging partner will care for your recipients as much as you do. The following can be the parameters to choose the best Bulk SMS Service provider–
Does C2SMS have dedicated OTP service and does it supports International SMS?
Yes, we do have OTP sms for International with voice otp backup.
Is DLT mandatory and can I able to send SMS with DLT registration ?
Yes, DLT registration is mandatory, and you can still able to send API sms with our default sender id for few days.
