• C Meera Posted BY:
  • October 5, 2019
  • Category:

There are various statuses in the Delivery Report, their meanings are as follows:

Submitted/Sent to carrier –  Your message has been submitted to the Carrier’s SMSC (Short Message Service Center) and is waiting for the delivery status confirmation from the Carrier

Sent/Pending- Sent/Pending is shown when SMS is forwarded from our operator but they still need approval from the operator on your end. If mobile is out of network until 4 hours until then the reports will be displayed as Pending.

Delivered- When the messages are received by the user successfully, delivered is displayed.

Failed- A message can fail due to different reasons and stops it from getting delivered.

Expired –  Your message validity period has expired. This happens when the destination mobile is either switched off or out of coverage area for a certain period of time. The SMSC failed to deliver even after its final attempt as per its retry scheme

Blocked number- If a number is blacklisted then the SMS will not be delivered to that number. You can see the blocked number in the section of a Blacklisted number of Phonebook.

Opt-out- This is shown when an opt-out SMS is sent

Undelivered –  Your message was not delivered. This happens when the Carrier encounters an inactive or unidentified or untraceable destination mobile number mobile handset memory or inbox full.

Auto failed- If the messages are getting failed on the same number from a very long time then the system automatically fails it and adds it to the AutoFailed directory and we don’t charge for auto failed SMS.

Rejected –  Your message was rejected at the SMSC of the Carrier. This happens when the destination network is not available or blocked to the Carrier

NDNC- The NDNC status only comes under the promotional route as the Promotional route doesn’t allow sending SMS to DND number, so all DND numbers show this status and credits are also not deducted for the same.

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What is bulk messaging? How does bulk SMS help your business?

Bulk SMS also referred as bulk messaging simply means sending out a large number of SMS for delivery to targeted mobile numbers. A good bulk SMS Service provider will make the process of sending out these many messages easy with the click of a button. Bulk SMS helps businesses and enterprises to send out important information to their customers. Bulk messaging is widely used for transactions, promotions and mobile marketing.

What’s the difference between transactional and promotional SMS?

Transactional SMS are those that the users have opted to receive and they are usually generated by machine/API whereas promotional SMSs are bulk messages not specific to optin users. 

What are the benefits of bulk SMS for business?

Most businesses usually look for cheap bulk messaging, free bulk SMS or cheap SMS Service provider in India. What they don’t realize is bulk messaging by default is less expensive than any other medium of transactional or promotional communication. The following are the benefits of messaging that’s how business can use bulk SMS services–

  1. Sending of personalized and customized information
  2. Brand awareness to existing users or new users
  3. You can send critical alerts to users. Stock markets and banks use SMS service widely for this purpose.
  4. This is an effective tool for internal or organizational communication
  5. It is still the fastest way to delivery any kind of information.
  6. Automation within a business is not possible without online SMS services.

How to choose the best bulk messaging partner?

A good messaging partner will care for your recipients as much as you do. The following can be the parameters to choose the best Bulk SMS Service provider–

  1. Easy API: Sending bulk SMS to lakhs of recipients must come in handy. Your bulk SMS gateway provider must give you a very easy API or admin panel that disseminates SMS via its SMS gateway in a blink.
  2. Sure-shot SMS delivery: The best bulk SMS partner will have re-routing of messages so effectively that each recipient receives the message come what may.
  3. Add-ons: A convenient bulk SMS solutions company should have easy add-ons. For instance, C2SMS various add-ons like bulk sms excel plugin, bulk sms mobile app, rewarding reseller program etc will give you endless opportunities to make your business communication easy, smooth, productive and easy on pocket.
  4. International bulk SMS service: The best bulk messaging provider will give you international bulk SMS gateway facility by default. C2SMS gives you bulk international sms service in 190+ countries across various sectors and industries.

Does C2SMS have dedicated OTP service and does it supports International SMS?

Yes,  we do have OTP sms for International with voice otp backup.

Is DLT mandatory and can I able to send SMS with DLT registration ?

Yes,  DLT registration is mandatory, and you can still able to send API sms with our default sender id for few days.