This application programming interface (API) allows businesses to receive and answer unlimited WhatsApp messages from their customers.
Use our integration platform to integrate all technical solutions with messengers like WhatsApp. Relevant data for messenger communication has never been connected so quickly!
Super fast connection of Messenger communication through API connector and Messaging iPaaS
Forward and synchronize all or selected Messaging data via API to and between your existing systems with minimal technical effort
With the c2sms WhatsApp API message data can be automatically transferred between your systems and the c2sms platform to provide your customers with the best possible customer experience
Yes, the Whatsapp Business API solution can be used by one user, as well as by multiple agents as a web solution. Collaborative answering of WhatsApp requests is therefore very easy and clearly arranged.
Using the WhatsApp Business API, ensures legal and privacy-compliant use of WhatsApp in customer communications. When starting communication with a business, the customer submits a consent before using the WhatsApp service. Customer also proactively contacts customer service via WhatsApp and confirms the privacy policy. Also the customer can unsubscribe at any time with a simple word or command and request that their data be deleted.
WhatsApp messages between the Whatsapp Business API and customers are end-to-end encrypted. WhatsApp cannot read them. Therefore this solution is more secure than email or many other messengers, that are not encrypted. Our hosting servers (where encryption and decryption happens) are located in certified data centers where our customers needs them to be hosted.
What is also to be mentioned for customers using our API: We do not store any message data after messages are retrieved.
– The WhatsApp Business API enables Branded Messaging / ‘Verified Business’
– You can bring your own number (mobile, landline, toll-free)
– The WhatsApp API makes rich messaging within the communication with your customers available (images, files, location, videos, links, buttons)
– With branded stickers, interactive buttons and quick replies you can enhance and speed up any dialog with you customers
Yes, you can connect existing CRM systems with our solution via our API. Please contact us, so that we can understand and satisfy your exact needs.
We Are Trusted By
C2SMS is among leaders in Cloud Communications Services. We are presently hosted various cloud based services, Bulk SMS, API, Cloud Telephony
What is bulk messaging? How does bulk SMS help your business?
Bulk SMS also referred as bulk messaging simply means sending out a large number of SMS for delivery to targeted mobile numbers. A good bulk SMS Service provider will make the process of sending out these many messages easy with the click of a button. Bulk SMS helps businesses and enterprises to send out important information to their customers. Bulk messaging is widely used for transactions, promotions and mobile marketing.
What’s the difference between transactional and promotional SMS?
Transactional SMS are those that the users have opted to receive and they are usually generated by machine/API whereas promotional SMSs are bulk messages not specific to optin users.
What are the benefits of bulk SMS for business?
Most businesses usually look for cheap bulk messaging, free bulk SMS or cheap SMS Service provider in India. What they don’t realize is bulk messaging by default is less expensive than any other medium of transactional or promotional communication. The following are the benefits of messaging that’s how business can use bulk SMS services–
How to choose the best bulk messaging partner?
A good messaging partner will care for your recipients as much as you do. The following can be the parameters to choose the best Bulk SMS Service provider–
Does C2SMS have dedicated OTP service and does it supports International SMS?
Yes, we do have OTP sms for International with voice otp backup.
Is DLT mandatory and can I able to send SMS with DLT registration ?
Yes, DLT registration is mandatory, and you can still able to send API sms with our default sender id for few days.
