Mumbai- In some parts of Pune VI Customers have been facing the problem of no network since Thursday morning. The hashtag #vodafoneindia is trending for complaining of connectivity issues. Customers are not getting any concrete answers from the company either.
Mumbai, Pune In Maharashtra, has been raining for a long time. Since the network has been gone since morning Vodafone- Idea’s new company VI’s network is gone. The user complained of network issues with their number.
“No network signal on Vi since last night. Just spoke to the customer care and the person informed there is outage in Maharashtra due to yesterday’s rain and it may take 6 more hours to fix it,” tweeted a Vi user.
“@Pune.anyone else facing network issues with #VodafoneIdea #pune There’s absolutely no network,” tweeted another user.
“@VodaIdea_NEWS there is no mobile network since yesterday night.. Not able to contact customer care too… Can you update what is the issue… #VodafoneIdea,” wrote a user.
Users in Nashik and Nagpur also posted similar messages on social media.
Vodafone Idea, addressing these tweets stated that this was a “temporary issue”. The exact issue is yet to be determined.
“Hi! This is a temporary issue, our team is working on it to ensure seamless network connectivity. Please allow us some time to get this sorted,” Vi Customer Care tweeted from its official account.
According to Down Detector India, customers are facing issues with voice calls and mobile internet.
The issue will take approximately three hours to be resolved, Vi Customer Care informed in a tweet.