A client has finance-based services, where they update their customers with offers and updates on various financial services. With the vision to help the customers get the due updates in time, They are rigorously working on the financial consulting services for the customer’s welfare.

Solution

A well-established communication channel with customers is a key requirement to ensure better operations. It is a challenge  to setting up seamless operations while maintaining a wide range of customer base without a robust and secure communication channel. Thus to convey important information like offers and updates for building a strong customer relationship, a communication channel targeting wide reach for customers is required.

Client  is managing their operations and customer communication efficiently with SMS communications via C2sms  API. After connecting with the C2sms solution’s APIs and real-time robust system, SMS is delivered to the customers to built communication at different events such as:

• Customer gets offer updates of various loans
• Customer gets offer updates of credit scores
• Customer gets offer updates of stock funds
• Customer gets offer updates of mutual funds
• Customer gets offer updates of debt funds
• Customer gets offer updates of insurance