C2sms offers instantaneous and dynamic delivery reports to let you know the status of the SMS Text messages you have sent out, in a very easily understandable format. In addition, you can also download the reports into a Microsoft Excel worksheet for greater analysis. This facility is available to all users irrespective of the tool they are using, including the ones using C2sms API tools.

MESSAGE STATE

DESCRIPTION

MESSAGE IN QUEUEOur server has accepted your message & is in queue to be submitted to the Carrier (Network Operator)
SUBMITTED TO CARRIERYour message has been submitted to the Carrier’s SMSC (Short Message Service Center) and is waiting for the delivery status confirmation from the Carrier
DELIVEREDYour message has been delivered to the destination mobile number
EXPIREDYour message validity period has expired. This happens when the destination mobile is either switched off or out of coverage area for a certain period of time. The SMSC failed to deliver even after its final attempt as per its retry scheme
UNDELIVERED

Your message was not delivered. This happens when the Carrier encounters

  • inactive or unidentified or untraceable destination mobile number
  • mobile handset memory or inbox full
  • no credit balance available to receive the SMS Text message (specifically for pre-paid or pay-as-you-go)
  • not enabled to receive SMS Text message (typical for USA)
REJECTEDYour message was rejected at the SMSC of the Carrier. This happens when the destination network is not available or blocked to the Carrier

Important Points about Delivery Reports

  • Message States 1 and 2 i.e. “Message in Queue” and “Submitted to Carrier” are only temporary states. They eventually would move to States 3, 4, 5 or 6 i.e. “Delivered” or “Expired” or “Undelivered” or “Rejected”.
  • We are charged for all message states returned by the Carrier except for “Rejected State”; the reason being that the Operator’s network and infrastructure is taken up for trying to deliver your SMS Text messages. We follow the same principle to bill our Users.
  • To avoid SMS Text messages being “Rejected”, C2sms  uses multiple Carriers and Gateways to deliver messages but it could always happen that a certain network could get blocked without prior notice. We request our Users to let us know of such instances (email to [email protected]), so that we can immediately work on the routing to that particular network.
  • All GSM networks as well as handsets support delivery receipts while CDMA technology does not support this. They return a delivery receipt as and when they accept it at their SMS but the final delivery to the actual recipient is their sole discretion. The actual delivery is consistent with our expectations most of the times (around 99.95%).

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Enjoy the experience, C2SMS is the right choice for you and your business!

SMS COVERAGE DIRECTORY

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What is bulk messaging? How does bulk SMS help your business?

Bulk SMS also referred as bulk messaging simply means sending out a large number of SMS for delivery to targeted mobile numbers. A good bulk SMS Service provider will make the process of sending out these many messages easy with the click of a button. Bulk SMS helps businesses and enterprises to send out important information to their customers. Bulk messaging is widely used for transactions, promotions and mobile marketing.

What’s the difference between transactional and promotional SMS?

Transactional SMS are those that the users have opted to receive and they are usually generated by machine/API whereas promotional SMSs are bulk messages not specific to optin users.

What are the benefits of bulk SMS for business?

Most businesses usually look for cheap bulk messaging, free bulk SMS or cheap SMS Service provider in India. What they don’t realize is bulk messaging by default is less expensive than any other medium of transactional or promotional communication. The following are the benefits of messaging that’s how business can use bulk SMS services–

  1. Sending of personalized and customized information
  2. Brand awareness to existing users or new users
  3. You can send critical alerts to users. Stock markets and banks use SMS service widely for this purpose.
  4. This is an effective tool for internal or organizational communication
  5. It is still the fastest way to delivery any kind of information.
  6. Automation within a business is not possible without online SMS services.

How to choose the best bulk messaging partner?

A good messaging partner will care for your recipients as much as you do. The following can be the parameters to choose the best Bulk SMS Service provider–

  1. Easy API: Sending bulk SMS to lakhs of recipients must come in handy. Your bulk SMS gateway provider must give you a very easy API or admin panel that disseminates SMS via its SMS gateway in a blink.
  2. Sure-shot SMS delivery: The best bulk SMS partner will have re-routing of messages so effectively that each recipient receives the message come what may.
  3. Add-ons: A convenient bulk SMS solutions company should have easy add-ons. For instance, C2SMS various add-ons like bulk sms excel plugin, bulk sms mobile app, rewarding reseller program etc will give you endless opportunities to make your business communication easy, smooth, productive and easy on pocket.
  4. International bulk SMS service: The best bulk messaging provider will give you international bulk SMS gateway facility by default. C2SMS gives you bulk international sms service in 190+ countries across various sectors and industries.

Does C2SMS have dedicated OTP service and does it supports International SMS?

Yes,  we do have OTP sms for International with voice otp backup.

Is DLT mandatory and can I able to send SMS with DLT registration ?

Yes,  DLT registration is mandatory, and you can still able to send API sms with our default sender id for few days.