The holiday season is fully swinging for several people now. Around 20% of individuals say they’re forking out more on holiday costs this year than they did last year. So what measures can the travel industry confirm they capitalize on our frivolous spending this summer? Here we have listed some of the tips for sms marketing for travel industry.
As SMS providers, we discover the fundamentals are often covered. Many thanks, messages are now the norm for forward-thinking travel agents and hoteliers who understand how customers like better to interact with businesses.
But there’s always more we will do to enhance communication between businesses and their clients. After all, communication increases trust – the inspiration for any sale.
Top companies within the travel industry send texts for all kinds of reasons. Many have begun to utilize the platform more because it often is a lifeline for holidaymakers while they’re away.
Here are just a few of the example texts are shown:
We’ve all been there when a flight gets delayed, or a train gets canceled. Often, the foremost frustrating thing about being delayed isn’t knowing the cause. A number of the travel operators and suppliers send text messages to customers within the event of a delay, to stay them up-to-date with things.
This is a common practice nowadays. Many purchasers would actually prefer their receipt immediately as an email or a text, instead of need to wait up to every week for it to seem among the promotional leaflets on their doormat.
Holiday information (country, currency, directions, etc)
Going abroad? this will be an entirely new territory for several holidaymakers. So tourist information within the sort of tips and advice might be really useful for people who have decided to venture further afield. Travel agents could let customers realize places of interest or what currency to require. To a corporation, these could seem like small gestures, but to customers, this type of thing really counts towards the extent of service they expect.
Feedback on service
Quite a common new feature that has been implemented across all verticals may be a feedback process. Many people are going to be aware of those texts that ask us to rate our experience from 1 to 10. Although our busy lives might not allow us to finish an in-depth analysis, these micro-surveys provide companies with much better feedback on the services they’re running.
On-going marketing campaigns
A holiday may be a large expense and customers will only buy from people they trust. So once you’ve got gained that trust it’s important to stay it. By keeping in-tuned with customers you’ll offer them great deals on your services because you recognize that once they do want to book again, they’re going to look to your company first.
Special offers and last minute deals are extremely popular with customers within the travel industry. A text message can connect customers to an agent over the phone or maybe direct them to an internet site. Shortcodes will allow you to know who is curious about the offer and requires little or no effort from the customer themselves.
We are always looking to enhance the success of our client’s campaigns and these are just a couple of ideas that will help your company achieve its goals.
With well-structured plans, you’ll increase engagement, customer experience and revenue with ease.
C2sms is the leading SMS marketing company in India. The perfect solution for your marketing plan with affordable packages. As the competition in the tour & travel industry is getting higher day by day, sms marketing for travel industry is helping to engage the customers.